It is Zoe Industries policy to respect and protect the privacy of our customers and the users of ZoeIndustries.com
(hereinafter, the "Site"). Through this Internet Privacy Statement, we want to reassure users of the Site that we will not sell, share, or rent user information to others in a manner different than as set forth in
this Internet Privacy Statement.
Placing Orders and Information Collection
Zoe collects information from the users of the Site at several different points on the Site. For example, we collect and/or request
information when a user:
1) Places an Order
3) Requests notification of an order status
4) Participates in an online sweepstakes or
5) Applies for a Credit Card
6) Requests a Catalog
7) Submits an E-mail
In order to fulfill the requests of Site users in the above instances, the user may be requested to
provide contact and/or credit card information. If we have trouble processing an order, a request, or completing a delivery, this contact information will be used by to contact the user.
Gathering and Sharing of
Information, Links to External and Co-Branded Websites
We monitor traffic patterns on the Site and gather broad demographic information for aggregate use to analyze trends and administer the Site in order to improve its
layout and design and to permit Site personalization and streamlining to create the best shopping experience we can for our users. In order to perform analysis permitting such personalization and improvement of site design and
user experience, we may employ suitable third parties with whom we share the information necessary to accomplish these objectives. These statistics include no personally identifying information.
Where appropriate, we
share aggregated statistical information with our business partners. These statistics include no personally identifying information.
We use a credit card processing company to bill purchasers of goods and services from the
Site, and depending upon the goods and services being ordered and where they are being shipped, we may also use outside suppliers and/or delivery companies to assist us in fulfilling and delivering orders. We share with them
the information necessary to enable such card processing, fulfillment, and delivery of goods (i.e.name, address, and as appropriate payment information).
Additionally, we partner with trusted third parties to provide Site
users with Zoe approved unique offers or services which may be of value to our users. In such instances, we will share a user's name and address with a trusted third party to enable them to notify the user of the unique
offer or service. We will never provide credit card information and you will always be provided with the opportunity to unsubscribe from any such list.
We may provide personal identifying and account information in
special cases such as enforcement of our Terms of Site Use, or as required by law or legal process to protect and defend the rights and safety of our Site and its users. This includes exchanging information with other companies
for purposes of fraud and credit risk reduction.
Our Site also contains links to external Internet sites as well as co-branded sites, which may be operated by an external party and they may have privacy practices that
differ from those here at Dualshowerhead.com. A co-branded site is a Website, usually operated by a third-party, and displaying that third-party's name and logo. Such co-branded sites offer Zoe approved goods or
services to our users. When you click on links that take you to such external or co-branded sites, you will be subject to their privacy policies, and we encourage you to become familiar with that party's privacy policies as
these may differ from those utilized on our Site. Please note that this privacy statement applies solely to information collected by Dualshowerhead.com on our Site and, while we strongly support the protection of privacy on the
Internet, we cannot be responsible for the privacy practices of other Websites, uses of the information collected by other Websites, or the content of those other Websites.
By using our Site, the user agrees to the terms and conditions set forth in this Internet Privacy Statement and the Site Terms
of Use INCLUDING ALL LIMITATIONS OF DAMAGES PROVISIONS which are an integral part hereof and the user consents to the collection and use of this information by Dualshowerhead.com as disclosed in this Internet Privacy Statement.
Surveys & Contests
From time-to-time we may request information from the users of
the Site via surveys or contests. Participation in these surveys or contests is completely voluntary, and the users of the Site have a choice whether or not to disclose this information. Information requested may include
contact information (such as your name and shipping address), and demographic information (such as zip code, age level, etc.). We use such information to notify contest winners, award prizes, and for analyzing the Site traffic
to improve the user's experience on the Site.
Strong precautions are taken to protect the information of the users of our Site. When users submit sensitive information via the Site, that
Information is protected both online and off-line.
We take credit card information security seriously and use a variety of technical solutions to make shopping safe at our Site. Furthermore, your information is encrypted
and is protected utilizing the industry standard Secure Sockets Layer (SSL) encryption software. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and
Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also protect user- information
off-line. All of the information of our Site's users, including the sensitive information mentioned above, is maintained in a restricted section in our offices. Only those of our employees who need the information to
perform a specific job (for example, our account or customer service representatives) are granted access to personally identifiable information. Furthermore, our employees are kept up-to-date on our security and privacy
If you have any questions about the security at our Site, you can send an e-mail to Service@zoe-industries.com